It Sr Enterprise Desktop Admin
Job DescriptionInova is Northern Virginia's leading nonprofit healthcare provider, recognized in 2019 and 2020 by US News & World Report, which named Inova Fairfax Hospital the #1 hospital in the Washington, DC region.
Each of Inova's five hospitals holds a 5-star rating from the Centers for Medicare & Medicaid Services (CMS), distinguishing Inova as the highest-rated large health system in the US, and the only system to have all hospitals receive five stars.
All five Inova hospitals were awarded 'A' grades for the spring 2020 Leapfrog Hospital Safety Grades, recognizing Inova's achievements in protecting patients from harm and providing safer healthcare.
The IT Senior Enterprise Desktop Administrator is responsible for expert installation/configuration, operation and support of desktop systems hardware and software related infrastructure.
Tasks will be focused on advanced design, implementation, ongoing maintenance, performance, and security of Windows desktop and MAC based systems.
Must be able to manage urgent and complex issues by setting customer expectations, devising and implementing action plans, being available as required and professionally communicating to all parties involved.
Exhibits exceptional oral and written communication skills necessary to communicate (technically and non-technically) with other team members; other technology services staff, customers, vendors, partners and leadership; Ensure successful and cooperative completion of tasks and projects and to resolve problems in a timely manner.
Demonstrates ability to resolve problems effectively & efficiently required to ensure minimal disruptions & unplanned downtimes of assigned systems.
Manage computing infrastructure including servers, data storage, and supporting infrastructure.
Technical expert that provides support to other IT areas and coaches/mentors other members of the team.
Requirements
Experience:
7 years' minimum experience in an enterprise desktop environment with both administration and problem resolution of Microsoft Windows desktop or MAC OS required.
5 years experience working with imaging systems such as ghost, LANDesk, or SCCM.
DHCP/DNS/WINS/Active Directory management expertise required.
Excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic.
Candidate MUST have strong, demonstrable skills in one or more of the following desktop components:
Group Policy Administration, Desktop encryption, desktop antivirus, patching strategies and processes, desktop security compliance and remediation.
EDUCATION:
Bachelor degree or equivalent work experienceCERTIFICATION:
Microsoft Specialist for Windows7 Configuring Devices and Planning for and Managing Devices in the Enterprise within 6 months of being in role or equivalent certification.
Microsoft Technology Associate for Windows Devices and Mobility Fundamentals within 6 months of being in role or equivalent certification.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Each of Inova's five hospitals holds a 5-star rating from the Centers for Medicare & Medicaid Services (CMS), distinguishing Inova as the highest-rated large health system in the US, and the only system to have all hospitals receive five stars.
All five Inova hospitals were awarded 'A' grades for the spring 2020 Leapfrog Hospital Safety Grades, recognizing Inova's achievements in protecting patients from harm and providing safer healthcare.
The IT Senior Enterprise Desktop Administrator is responsible for expert installation/configuration, operation and support of desktop systems hardware and software related infrastructure.
Tasks will be focused on advanced design, implementation, ongoing maintenance, performance, and security of Windows desktop and MAC based systems.
Must be able to manage urgent and complex issues by setting customer expectations, devising and implementing action plans, being available as required and professionally communicating to all parties involved.
Exhibits exceptional oral and written communication skills necessary to communicate (technically and non-technically) with other team members; other technology services staff, customers, vendors, partners and leadership; Ensure successful and cooperative completion of tasks and projects and to resolve problems in a timely manner.
Demonstrates ability to resolve problems effectively & efficiently required to ensure minimal disruptions & unplanned downtimes of assigned systems.
Manage computing infrastructure including servers, data storage, and supporting infrastructure.
Technical expert that provides support to other IT areas and coaches/mentors other members of the team.
Requirements
Experience:
7 years' minimum experience in an enterprise desktop environment with both administration and problem resolution of Microsoft Windows desktop or MAC OS required.
5 years experience working with imaging systems such as ghost, LANDesk, or SCCM.
DHCP/DNS/WINS/Active Directory management expertise required.
Excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic.
Candidate MUST have strong, demonstrable skills in one or more of the following desktop components:
Group Policy Administration, Desktop encryption, desktop antivirus, patching strategies and processes, desktop security compliance and remediation.
EDUCATION:
Bachelor degree or equivalent work experienceCERTIFICATION:
Microsoft Specialist for Windows7 Configuring Devices and Planning for and Managing Devices in the Enterprise within 6 months of being in role or equivalent certification.
Microsoft Technology Associate for Windows Devices and Mobility Fundamentals within 6 months of being in role or equivalent certification.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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