Supervisory CBP Officer (Program Manager)
Organizational Location:
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, National Targeting Center - Operational Support Division in Sterling, VA. Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $121,316.00 (GS-14, Step 1) to$157,709.00 (GS-14, Step 10) with promotion potential to $157,709.00 (GS-14, Step 10). The Operational Support Division is responsible for providing the National Targeting Center (NTC) with a broad portfolio of services, assets, and other resources. The Branches within the Operational Support Division are responsible for facilities, personal property, procurement, physical security, continuity of operations, human resources, budget, firearms qualification, tactical training, and other areas. The Division works closely with operational and other mission support stakeholders to provide services and solutions that meet the high tempo operational demands of the NTC. This position serves as the Deputy Director of Operational Support Division with duties that include:
Planning, organizing, and evaluating work across all mission support areas in support of the NTC mission in order to resolve problems and prudently manage our resources. Planning, organizing, and directing the work of Operational Support Division Branches to meet higher level goals and objectives while supporting the continuing professional development of Branch Chiefs and championing employee engagement throughout the Division; Establishing and sustaining partnerships with all parts of the NTC enterprise, other governmental and international stakeholders within the NTC, and mission support service providers across CBP; Supporting a variety of employee support programs and initiatives within the Operational Support Division and across the NTC enterprise. If going from a LEO Covered Position to a Secondary CBPO Enhanced Retirement Covered Position:
Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section.
Experience:
You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Managing a professional, technical, and/or administrative program or program segment that had national impact; Providing expert and authoritative advice on program issues to officials of other organizations; Managing employees who are responsible for assessing the productivity, effectiveness, and efficiency of program operations along with analyzing and resolving potential problems with such operations; Providing technical and administrative supervision to the unit while establishing and carrying out specific action plans for accomplishing short-term goals and objectives. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Secondary CBPO Enhanced Retirement Requirement:
The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO special retirement coverage is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of the job. In order to meet the requirements of this secondary CBP Officer position you must have permanently served in a primary CBP Officer Special Enhanced Retirement covered position, i.e. Customs Inspector , GS-1890, Immigration Inspector, GS-1816, Canine Enforcement Officer, GS-1801, or CBP Officer, GS-1895. Note:
If you currently serve in a permanent Secondary CBPO Enhanced Retirement covered position, you are exempt from this mandatory prerequisite. You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/10/2020. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Polygraph Examination:
The Supervisory CBP Officer (Program Manager) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity:
CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver:
Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package. Probationary Period:
Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards:
Physical and Medical Requirements:
Because the duties of the position are of a strenuous nature and require a high degree of interaction and responsibility to the public, you must undergo and successfully pass our medical screening process. We will schedule, provide and pay for the required basic medical examination. For more information, go to https:
//www.cbp.gov/careers/frontline-careers/cbpo/app-proc. Physical Fitness Requirement:
You will be required to successfully pass the Pre-employment Fitness Test-1. Please see the Pre-employment Fitness Test-1 Readiness Program for additional information. This is a 6 week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness tests. Firearms Requirement:
You will be required to carry a firearm and maintain firearm proficiency. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. You will be required to certify whether you have ever been convicted of such an offense. False or fraudulent information is criminally punishable by fine or imprisonment.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, National Targeting Center - Operational Support Division in Sterling, VA. Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $121,316.00 (GS-14, Step 1) to$157,709.00 (GS-14, Step 10) with promotion potential to $157,709.00 (GS-14, Step 10). The Operational Support Division is responsible for providing the National Targeting Center (NTC) with a broad portfolio of services, assets, and other resources. The Branches within the Operational Support Division are responsible for facilities, personal property, procurement, physical security, continuity of operations, human resources, budget, firearms qualification, tactical training, and other areas. The Division works closely with operational and other mission support stakeholders to provide services and solutions that meet the high tempo operational demands of the NTC. This position serves as the Deputy Director of Operational Support Division with duties that include:
Planning, organizing, and evaluating work across all mission support areas in support of the NTC mission in order to resolve problems and prudently manage our resources. Planning, organizing, and directing the work of Operational Support Division Branches to meet higher level goals and objectives while supporting the continuing professional development of Branch Chiefs and championing employee engagement throughout the Division; Establishing and sustaining partnerships with all parts of the NTC enterprise, other governmental and international stakeholders within the NTC, and mission support service providers across CBP; Supporting a variety of employee support programs and initiatives within the Operational Support Division and across the NTC enterprise. If going from a LEO Covered Position to a Secondary CBPO Enhanced Retirement Covered Position:
Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section.
Experience:
You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Managing a professional, technical, and/or administrative program or program segment that had national impact; Providing expert and authoritative advice on program issues to officials of other organizations; Managing employees who are responsible for assessing the productivity, effectiveness, and efficiency of program operations along with analyzing and resolving potential problems with such operations; Providing technical and administrative supervision to the unit while establishing and carrying out specific action plans for accomplishing short-term goals and objectives. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Secondary CBPO Enhanced Retirement Requirement:
The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO special retirement coverage is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of the job. In order to meet the requirements of this secondary CBP Officer position you must have permanently served in a primary CBP Officer Special Enhanced Retirement covered position, i.e. Customs Inspector , GS-1890, Immigration Inspector, GS-1816, Canine Enforcement Officer, GS-1801, or CBP Officer, GS-1895. Note:
If you currently serve in a permanent Secondary CBPO Enhanced Retirement covered position, you are exempt from this mandatory prerequisite. You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/10/2020. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Polygraph Examination:
The Supervisory CBP Officer (Program Manager) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity:
CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver:
Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package. Probationary Period:
Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards:
Physical and Medical Requirements:
Because the duties of the position are of a strenuous nature and require a high degree of interaction and responsibility to the public, you must undergo and successfully pass our medical screening process. We will schedule, provide and pay for the required basic medical examination. For more information, go to https:
//www.cbp.gov/careers/frontline-careers/cbpo/app-proc. Physical Fitness Requirement:
You will be required to successfully pass the Pre-employment Fitness Test-1. Please see the Pre-employment Fitness Test-1 Readiness Program for additional information. This is a 6 week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness tests. Firearms Requirement:
You will be required to carry a firearm and maintain firearm proficiency. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. You will be required to certify whether you have ever been convicted of such an offense. False or fraudulent information is criminally punishable by fine or imprisonment.
- Department:
1895 Customs And Border Protection - Salary Range:
$121,316 to $157,709 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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